FAQ

Absolutely! Since our software is cloud-based, you can access it from any device with a supported web browser. Whether you’re at the coffee shop, in your office, or even traveling. All you need is an internet connection and you’re all set.

We take security very seriously. TenForty uses top-notch encryption and follows tough security protocols to make sure your data and your clients’ information are locked down tight.

We pride ourselves on making things simple. Our interface is so intuitive and self-explanatory; it’ll pretty much tell you what to do, what to enter, point out errors, and tell you how to fix them. Can’t get any easier.

Imagine having a guardian angel, but for tax software. That’s pretty much what our support team is like. You’ll have your very own dedicated account manager, and our tech support experts are always on standby to zap any issues away.

Yes! Our TenForty software integrates with PayDash.

Offering bank products to your clients can enhance your tax business in several ways:

  • No Up-Front Fees: Clients don’t need to pay preparation fees upfront, as these fees can be deducted from their refunds.
  • Multiple Disbursement Options: Provides taxpayers with various options for receiving their refunds, including checks, direct deposit, and debit cards.
  • Tax Preparer Loans: Access to pre-season and in-season loans can help your business remain cash-positive throughout the tax season.
  • Taxpayer Cash Advances: Clients can apply for cash advances, giving them early access to funds before their full refund arrives.

Offering these services can not only add value for your clients but also support your tax business’s growth and financial stability.